Your Current Folder is always shown in the top right section of the website. Whenever you add a destination to your folder, it is added to this Current Folder.
If you would like to change your Current Folder, you may do so from the "My Favorites" page or by clicking the down arrow next to the Current Folder name.
How to Use Online Trip Planning with the Hertz Neverlost
You can use neverlost.com with Online Trip Planning to help pre-plan your business or leisure trip, then transfer your "My Favorites" files to one of our Hertz NeverLost in-vehicle navigation systems.
Plan your trip with Online Trip Planning
Create a set of customized folders of addresses, hotels, restaurants, and lots of other categories.
Reserve a Hertz NeverLost
When you reserve a rental car through Hertz, click the box to add Hertz NeverLost to your rental.
Midsize or lower rental cars
Fullsize or greater rental cars
Transfer to USB Drive
Save your customized folders to a USB Drive.
Write Down Your Personal Download Code
Your Personal Download Code can be entered into the NeverLost to wirelessly transfer your folders.
Access Your Folders by USB Drive
Simply plug in your USB Drive and click the “My OTP Destinations” button.
Access Your Folders by Download Code
Simply click the “My OTP Destinations” button, followed by "Wireless Network Drive", then click “Enter Download Code.”
How to Book a Hertz NeverLost with your Hertz rental
When you first get to the Hertz.com website, you’ll be asked to enter the Hertz Location for pickup, along with a date range for your trip, and a class of car you’d like. Fullsize and greater vehicles have the option of adding a Hertz NeverLost Gen5 system with wireless Download Codes, while the midsize and compact cars utilize the NeverLost IV with USB support.
After you hit “Submit,” you’ll be given a list of car types. Select “Pay Later” or “Pay Now” on your preferred car type.
On Step 3 “Choose Extras,” you’ll see an option to add a “NeverLost® GPS” system to the rental. Click the checkbox, if it is not already checked, and proceed through the rental process as normal.
Please note: The Hertz NeverLost comes standard with all Prestige Collection rentals, and will not appear as an option when renting a Prestige Collection vehicle.
Personal Download Code
When you book a NeverLost Gen5, you can simply enter your personal code on the NeverLost GPS in your Hertz car to access all your folders.
Create a New Folder
Select a folder name to view its destinations on the "My Favorites" page.